Shipping policy

At [theheatcraft], we work hard to get your order to you as quickly as possible.

1. Order Processing
All orders are processed and prepared for shipment within [1–3] business days. Once your order is handed over to the carrier, you will receive an email with your tracking information.

2. Shipping Estimates
We offer several shipping options to meet your needs:
  • Domestic (Standard): [5–10] business days
  • International: [7–21] business days (depending on location)
3. Shipping Rates
Rates are calculated live at checkout based on your destination and the weight of your items.

4. Tracking Your Package
Every order includes a tracking number. Once your package ships, you can follow its progress through the link provided in your shipping confirmation email.

5. Lost or Damaged Items
If your package arrives damaged or gets lost in transit, please contact us immediately at [support@theheatcraft.store] so we can resolve the issue for you.